Customer service

Right of withdrawal

Would you like to cancel a purchase? Use the form to the right: it retrieves your order using its number.

Deadline

You have 14 days to cancel a purchase made remotely, without having to provide a reason. The period begins upon receipt of your order.

How to proceed

Fill out the form with your name, email address, and order number. Check your entries, then confirm your request. An acknowledgment of receipt will be sent to you by email.

Exceptions

The right of withdrawal does not apply to goods made to your specifications or clearly personalized.

Declare withdrawal

Please fill out the following form to declare your withdrawal from the contract.